Refund Policy

1. General Policy

SendQuickr offers subscription-based plans billed on a monthly or annual basis. All purchases are final unless they meet the specific refund eligibility criteria outlined below. We reserve the right to approve or deny refund requests at our discretion.

2. Refund Eligibility

You may be eligible for a refund if:

• You are within 7 days of your initial subscription purchase and have not exceeded reasonable usage of the platform
• You were charged due to a technical error or duplicate billing on our part
• The Service was unavailable for an extended period due to our fault (more than 24 consecutive hours)
• You can demonstrate a material defect in the Service that we were unable to resolve

3. Non-Refundable Items

The following are generally not eligible for refunds:

• Subscription renewals (monthly or annual) after the 7-day window has passed
• Usage-based charges that have already been consumed
• Accounts terminated for violation of our Terms of Service
• Partial months if you cancel mid-cycle
• Add-on features or one-time purchases (unless defective)

4. How to Request a Refund

To request a refund:

1. Email us at support@sendquickr.com with the subject line "Refund Request"
2. Include your registered email address and the reason for your refund request
3. Our team will review your request within 3–5 business days
4. If approved, refunds will be issued to the original payment method within 7–10 business days

5. Cancellations

You may cancel your subscription at any time from your account settings. Cancellation will take effect at the end of your current billing period. You will retain access to paid features until the subscription period ends. No partial refunds are issued for the remaining days in a billing period upon cancellation.

6. Disputes

If you believe you have been charged incorrectly or have a billing dispute, please contact us before initiating a chargeback with your payment provider. We are committed to resolving billing issues promptly and fairly. Initiating chargebacks without contacting us first may result in account suspension.

7. Contact

For refund requests or billing questions: